Privacy Policy

Last Updated: [Insert Date]

At Garden Comfort Shop (“we,” “us,” or “our”), operating through gardenluxefurniture.com, we are committed to protecting your privacy while providing premium outdoor furniture and accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number.
• Order Information: Details about the products you purchase, including conservatory furniture, gazebos, garden ornaments, and other outdoor items.
• Browsing Information: We collect data about your interactions with our website, including pages viewed, products browsed, and referral sources.
• Device Information: IP address, browser type, operating system, and device characteristics for security and analytics purposes.
• Communication Data: Records of your correspondence with us when you contact customer support.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for our premium outdoor furniture collections
• Provide customer support regarding your purchases or inquiries
• Improve our website and product offerings based on customer preferences
• Send transactional communications (order confirmations, shipping updates)
• Prevent fraud and enhance the security of our payment systems
• Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We respect your privacy and only share information when necessary:

• Payment Processors: We share payment information with Visa, MasterCard, JCB, and PayPal to complete transactions.
• Shipping Providers: We provide shipping companies with necessary delivery information for your outdoor furniture orders.
• Service Providers: Trusted partners who assist with website operations, marketing, and analytics (under strict confidentiality agreements).
• Legal Compliance: When required by law or to protect our rights, such as fraud prevention or responding to legal requests.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your information:

• Industry-standard SSL encryption for all transactions
• Secure storage with limited access to authorized personnel
• Regular security assessments of our systems
• We do not store full payment card details on our servers

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Receive a copy of your data in a portable format
• Opt-out of marketing communications (though we may still send transactional messages)

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences for our outdoor furniture selections
• Analyze website traffic and shopping behavior
• Improve your browsing experience
• Provide relevant product recommendations

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made. Continued use of our services constitutes acceptance of the updated policy.